British Airways has gained immense popularity over the years because of its zeal to satisfy its customers to the tee via its commendable services. British Airways started its operations during the 1970s and has been in business for over 50 years. Of the several destinations British Airways flies to Kampala. The British Airways Kampala Office in Uganda will help you with all the queries you have with your British Airways Kampala-bound flight. You may need assistance in canceling or booking your flight or might require help with in-flight amenities or other things. The customer service agents at the Kampala office will be there to assist you to the fullest.
Contact Details of British Airways Kampala Office in Uganda
| British Airways Kampala Office Address Location | Kampala |
| British Airways Kampala Office Contact Number | +254 203 277 400 / +254 722 205 400 / 401 |
| contactba.kenya@ba.com | |
| Working Hours | Monday – Friday : 8:30 am – 5:00 pm |
| Official Website | https://www.britishairways.com/ |
Airport Office of British Airways in Kampala
Location: Kampala Road, Entebbe, Uganda
Tel: +25 676 066 4352
Airport Name: Entebbe International Airport
Visit All British Airways Offices Pages
Baggage Services
Phone Number: +256 414 321 675 / +256 414 320 288
British Airways Kampala Office in Uganda offers the following services
| Flight Ticket Booking | Baggage Allowance | Visa on Arrival |
| Flight Ticket Cancellation | In-Flight Wi-Fi | Transit Information |
| Flight Ticket Rescheduling | Airport Wi-Fi | British Airways Lounges |
| Web / Online Check-in | In-Flight Entertainment | Concierge Services |
| Duty Free Allowance | Airport Facilities | Airport Transfers |
| Flight Information | In-Flight Meals | Sports Equipment |
| Airport Lounges | Missing Luggage | Airport Transportation |
| Visa Information | Immigration Services | Seats Enquiries and Selection |
| Airport Counter Check-in | Delayed Flights | In-Flight Duty-Free |
| Self Service Kiosk Check-in | Promotional Fares | Receipts and Refunds |
| Unaccompanied Minor | Animals and Pets | Travel Insurance |
| British Airway Codeshare | British Airways Mobile App | On Business Programme |
| British Airways Duty-Free | BA Codeshare Partners | Executive Club Memberships |
Head Office of British Airways
| Head Office | Email Address | Contact Number |
| British Airways Plc Waterside, PO Box 365 Harmondsworth UB7 0GB United Kingdom | media.relations@ba.com | (For UK): 0344 493 0787 (International): +44 (0)203 250 0145 |
The British Airways Kampala Office in Uganda remains open from Monday – Friday, 9:30 am – 5:30 pm. However, it is always advisable to contact the customer service department before heading to their office, as the timings are subject to change. You can visit the British Airways website if you wish to book your flight, manage your booking, know about the latest programs, and offers, and a lot more. Ensure that you make the best of your visit to the Kampala office of British Airways.
FAQs
To contact British Airways, you can use a phone +1-866-666-0225, live chat, or email option.
Yes, British Airways does have a 24-hour free cancellation policy for the convenience of their customers. If you cancel your ticket within 24 hours of booking, you won’t be charged anything for the same.
To speak to the British customer service number, you can call their help desk at +1-866-666-0225. Moreover, there’s also a chat service, which you can avail of by visiting their official website. The service is only available in English, and the timings are from 6:00 – 22:00 UK time.
The Waterside building in the Harmondsworth Village houses the British Airways head office. The office is adjacent to Heathrow Airport.
