The British Airways Nairobi Office in Kenya will help you with all the queries you have regarding your British Airways reservation, especially if you are in Nairobi. You may have queries with baggage allowance, you may wish to know about the pet policies, unaccompanied minor rules and regulations, and a lot more. You might also want to book your ticket or even desire to reschedule or cancel the same. The Nairobi office has representatives who will help you in the best possible way they can.
British Airways ranks quite high when it comes to popularity due to its effectiveness in serving and satisfying customers to their utmost.
Contact Details of British Airways Nairobi Office in Kenya
British Airways Nairobi Office Address Location | Nairobi |
British Airways Nairobi Office Contact Number | +254 (0) 203 892 140 |
media.relations@ba.com | |
Working Hours | Monday – Friday : 8:30 am – 5:00 pm |
Official Website | https://www.britishairways.com/ |
Airport Office of British Airways in Nairobi
Location: Embakasi, Nairobi, Kenya
Tel: +2 542 082 2111
Airport Name: Jomo Kenyatta International Airport
Visit All British Airways Offices Pages
Baggage Services
Phone Number: +254 758 707 018 / +254 203 277 400
Operational Hours: 6:30 am – 12:00 am
British Airways Nairobi Office in Kenya offers the following services
Flight Ticket Booking | Baggage Allowance | Visa on Arrival |
Flight Ticket Cancellation | In-Flight Wi-Fi | Transit Information |
Flight Ticket Rescheduling | Airport Wi-Fi | British Airways Lounges |
Web / Online Check-in | In-Flight Entertainment | Concierge Services |
Duty Free Allowance | Airport Facilities | Airport Transfers |
Flight Information | In-Flight Meals | Sports Equipment |
Airport Lounges | Missing Luggage | Airport Transportation |
Visa Information | Immigration Services | Seats Enquiries and Selection |
Airport Counter Check-in | Delayed Flights | In-Flight Duty-Free |
Self Service Kiosk Check-in | Promotional Fares | Receipts and Refunds |
Unaccompanied Minor | Animals and Pets | Travel Insurance |
British Airway Codeshare | British Airways Mobile App | On Business Programme |
British Airways Duty-Free | BA Codeshare Partners | Executive Club Memberships |
Head Office of British Airways
Head Office | Email Address | Contact Number |
British Airways Plc Waterside, PO Box 365 Harmondsworth UB7 0GB United Kingdom | media.relations@ba.com | (For UK): 0344 493 0787 (International): +44 (0)203 250 0145 |
The British Airways Nairobi Office in Kenya remains open round the clock, Monday to Sunday, 24 hours a day. When you are at the Nairobi office ensure that you have all your queries answered and resolved. The other option is to contact British Airways via their customer service number, if by any chance you aren’t able to reach out to the Nairobi office. Moreover, the British Airways official website will provide additional support also for booking, and managing your trips.
FAQs
If you cancel your ticket within 24 hours from the time you booked it, you won’t have to pay any additional charge for the same. It’s important to keep this in mind when you wish to cancel your ticket.
British Airways has a 24-hour number that you may contact in case you need assistance with your reservation.
You can contact British Airways by dialing their customer service helpline. You may even chat with an agent on their official website. The chat services are available from 6:00 – 22:00 hours UK time. However, you’ll get this facility only in English.