Kenya Airways Vilnius Office

Contact Details of Kenya Airways Vilnius Office

Kenya Airways Vilnius Office Address Location	c/o APG Scandinavia & Baltics Vester Farimagsgade 3 DK-1606 Copenhagen Denmark
Kenya Airways Vilnius Office Contact Number	+45 78 790 730
Email	Customer.Relations@kenya-airways.com
Working Hours	Monday – Thursday: 9:00 am – 4:30 pm Friday: 9:00 am – 4:00 pm Closed on Weekend and Public Holidays
Official Website	http://www.kenya-airways.com/

Airport Information About Kenya Airways Vilnius Office

Airport Address: Rodūnios kl. 10A, Vilnius, 02189 Vilniaus m. sav., Lithuania

Tel: +370 612 44442

Airport Name: Vilnius International Airport

Visit All Kenya Airways Offices Pages

Services Offered by Kenya Airways Vilnius Office

Kenya Airways Vilnius office, located at George Bush Intercontinental Airport, is found to be equipped with several facilities for passengers so that they can make their journey hassle-free. It supports flight reservations, modification, or cancellation of a ticket, which allows travellers to cope with the trip plans easily. In addition, one will be informed about baggage allowance, in-flight services, special requests, and unaccompanied minor services, carriage of passengers with reduced mobility, etc. The dedicated team caters day and night to all travel queries with expedient customer support to make the journey hassle-free.

Baggage Policies

Airlines allow passengers to carry a certain amount of baggage free of cost, which generally includes one carry-on and one checked bag. Both kinds of baggage have weight and size limits, which vary quite considerably from one airline to another. Such as, most airlines permit one carry-on piece with a maximum of 7 kg in weight and one checked piece not exceeding 20 kg in weight for economy class passengers. Excess baggage fees may be required when these limits are surpassed, usually per kilogram over the limit. On the whole, passengers have to check the baggage rules in airlines in advance before flying to avoid unnecessary extra fees.

Booking 

At the time of flight booking, the passenger can select different types of fares. Each of them has different conditions regarding changes and cancellations. Most airlines currently offer online bookings, using mobile applications, or through any travel agent. It’s always a good idea to go through the rules of the fare in detail, as it will define flexibility on the ticket-refundable or non-refundable. In addition, most airlines offer a 24-hour grace period for cancellations. Such policies allow passengers to cancel their reservations without penalty if booked at least seven days before departure.

Cancellation and Refund Policies

Cancellation and refund policies are very different among the carriers. In general, customers with non-refundable tickets will not receive a refund unless the airline cancels the flight or significantly changes the schedule. On the other hand, completely refundable tickets are those in which one gets their full amount refunded in case they fail to use the ticket. Most times, the procedure for a refund can be done on the website of the airline, or through any of their customer service contacts. It should, however, be noted that partial refunds will have some form of deduction depending on the class of fare and time of cancellation.

Seat Selection 

Most airlines allow the selection of seat options at the time of booking. While some airlines have no fee for selecting seats, others do, and again depends upon their class fare. More often, seats with extra legroom can be purchased in a premium seating section for an added cost. Seat selection should ideally be made well in advance because their selection options are filled quickly, with many flying on most routes.

Head Office of Kenya Airways

Head Office	Email Address	Contact Number
Kenya Airways Airport North Road Embakasi 00501 Nairobi, Kenya	customer.relations@kenya-airways.com	+254 711 024 747

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