Contact Details of Virgin Atlantic Frankfurt Office
| Address | Frankfurt |
| Contact Number | +498006273001 |
| Working Hours | 24 Hours |
Airport Information About Virgin Atlantic Frankfurt Office
| Address | 60547 Frankfurt, Germany |
| Contact Number | +49 180 6 3724636 |
| Airport Name | Frankfurt Airport |
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Services Passengers may Experience at Virgin Atlantic Airways Frankfurt Office
Located at George Bush Intercontinental Airport, IAH, the Frankfurt office for Virgin Atlantic Airways is set up to take care of any need a voyager might have. The services entail facilities regarding flight information, airport lounges, visa inquiries, facilities to support pet travel, and lost luggage. Virgin Atlantic is directed toward hassle-free travel; hence, the customers are provided with personalised service and expert travel advice, making their journey smooth and connecting them to various destinations around the globe.
| Baggage Allowance | Duty-Free Allowance | In-Flight Meals |
| Airport Transfer | Concierge Services | Animal and Pet Assistance |
| Web/ Online Check-in | Airport Counter Check-in | Self-Service Kiosk Check-in |
| Ticket Booking | Ticket Cancellation | Ticket Rescheduling |
| Visa Information | Missing Luggage | Delayed Flights |
| In-Flight entertainment | Lounge services | Immigration services |
Baggage Policies
Policies regarding baggage differ significantly amongst airlines. Almost all airlines allow passengers to have an allowance to carry either hand or baggage check-ins. For instance, most airlines permit one cabin baggage with a maximum weight allowance of 7 kg and one baggage of 15 kg to 40 kg checked for the classes in which a passenger is flying. Extra baggage is charged in terms of kilograms after the limit given. These vary between airlines; it is best to research your carrier before flying to avoid any extra cost.
Booking
With bookings, most airlines have online systems that easily enable the reservation of tickets. Most airlines give a 24-hour grace period cancellation policy with no penalties, but only if the booking was made at least seven days before flying. This enables tourists to shift to different plans or change their minds shortly after booking. However, this may not apply to tickets purchased through travel agents or third-party websites, hence the requirement to understand the terms associated with those bookings is essential.
Cancellation and Refund
Cancellation and refund policies are important for travellers to take note of. Airlines describe tickets as refundable or non-refundable. Fully refundable tickets grant customers refunds upon cancellation of travel plans. On the other hand, non-refundable tickets are seldom refundable except in the case of an airline having cancelled a flight or having made a significant change in the originally booked schedule. The application for a refund can usually be initiated either directly on the website of the concerned airline or by contacting the concerned customer service. Refunds take variable time to process, anything from some days to a few weeks.
Seat Selection
Seat selection is another important aspect of air travel. Most airlines allow passengers to select preferred seats at the time of booking for which a fee may be levied. Free seat selection can be allowed if the fare class of purchase or membership category allows for it. One such example is the Flying Club program of Virgin Atlantic. It is always advisable to select seats as early as possible since good options are normally taken up quite quickly.
Head Office of Virgin Atlantic
| Head Office | Email Address | Contact Number |
| Virgin Atlantic The Office, Manor Royal Crawley, West Sussex RH10 9NU United Kingdom | special.assistance@fly.virgin.com | 44 344 8747 747 |
FAQs
Virgin Atlantic has its head office located at The VHQ, Fleming Way, Crawley, West Sussex, RH10 9DF, United Kingdom. This facility is close to Gatwick Airport and thus serves the head office for the airlines.
You can call +1-866-666-0225 to address Virgin Atlantic. You can also use the online chat provided on their website when you have certain queries.
Yes, Virgin Atlantic does 24/7 customer service and flights. This makes sure that there is always somebody ready to help because the customers can reach them anytime.
Virgin Atlantic Connect is free but allows customers to stay reachable throughout their flight. This depends on the message app and limited capability of browsing on certain flights.
